Billing questions?
Please contact Old Pueblo Practice Management at (520) 722-3777, and ask for Stefanie or Natalie.
WE ACCEPT:
Please contact Old Pueblo Practice Management at (520) 722-3777, and ask for Stefanie or Natalie.
WE ACCEPT:
Accountable Health Plans
Aetna Assurant Health AZ Foundation for Medical Care AZ Medical Network BCBS of Arizona Beech Street Benesite |
CCN
(Cigna - panel closed) First Health Great West Healthcare HealthNet Humana Meritain |
One Health
Pacificare RAN AM Schaller Anderson United Healthcare United Healthcare Golden Rule UMR |
Frequently Asked Questions About Insurance and Billing:
How do I know if you accept my insurance?
The doctor must be contracted with your primary and secondary insurance plans in order for you to establish care. We accept many insurance plans, but cannot guarantee their coverage of our services. The patient is responsible for verifying coverage and benefits of their individual policy. It is best to contact your insurance company directly by calling member services (number is usually listed on the back of your insurance card).
Why do I have to show my insurance card at each visit?
By showing your insurance card at each visit, you insure that we have the most up-to-date information for efficient and accurate billing. For example, sometimes employers change the group number but the ID number stays the same. Inaccurate or expired insurance information can cause issues when processing your insurance claims.
Why do you need a copy of my photo ID?
We require a copy of your photo ID to help prevent insurance fraud.
If I have insurance, why did I get a bill?
Not all insurance plans cover all services: covered services vary from plan to plan. Additionally, most plans have copays, coinsurance, or deductibles which will impact the amount you owe. We submit your bill to your insurance plan for services provided. Your insurance plan determines the amount they will cover and the amount that is your responsibility. Any portion of the charges that your insurance plan does not cover is the amount that is your responsibility.
What is the difference between a copay and coinsurance?
A copay is a flat amount that you pay each time for certain services. For example, you may pay a $25 copay for each office visit. Here is a more visual explanation of copayments.
Coinsurance is a percent of a covered benefit. For example, a visit covered at $100 with a 20% coinsurance. You would pay $20 and your insurance would pay $80. Coinsurance costs can be quite high. Here is a more visual explanation of coinsurance.
What is a deductible?
A deductible is the amount your insurance plan requires you to pay out-of-pocket before the insurance begins to cover your medical costs. Deductible amounts vary from plan to plan.
If I don't have insurance, can I still be seen?
Yes. However, if you do not have insurance you will be required to pay in full at the time of service. For patients without insurance,
we offer a 20% discount.
Can I be billed for my copays?
We are not able to bill you for your copays. The contracts we sign with insurance companies require us to collect copays at the time of service.
Who should I call if I have questions about my bill?
Please contact Old Pueblo Practice Management at (520) 722-3777, and ask for Stefanie or Natalie.
The doctor must be contracted with your primary and secondary insurance plans in order for you to establish care. We accept many insurance plans, but cannot guarantee their coverage of our services. The patient is responsible for verifying coverage and benefits of their individual policy. It is best to contact your insurance company directly by calling member services (number is usually listed on the back of your insurance card).
Why do I have to show my insurance card at each visit?
By showing your insurance card at each visit, you insure that we have the most up-to-date information for efficient and accurate billing. For example, sometimes employers change the group number but the ID number stays the same. Inaccurate or expired insurance information can cause issues when processing your insurance claims.
Why do you need a copy of my photo ID?
We require a copy of your photo ID to help prevent insurance fraud.
If I have insurance, why did I get a bill?
Not all insurance plans cover all services: covered services vary from plan to plan. Additionally, most plans have copays, coinsurance, or deductibles which will impact the amount you owe. We submit your bill to your insurance plan for services provided. Your insurance plan determines the amount they will cover and the amount that is your responsibility. Any portion of the charges that your insurance plan does not cover is the amount that is your responsibility.
What is the difference between a copay and coinsurance?
A copay is a flat amount that you pay each time for certain services. For example, you may pay a $25 copay for each office visit. Here is a more visual explanation of copayments.
Coinsurance is a percent of a covered benefit. For example, a visit covered at $100 with a 20% coinsurance. You would pay $20 and your insurance would pay $80. Coinsurance costs can be quite high. Here is a more visual explanation of coinsurance.
What is a deductible?
A deductible is the amount your insurance plan requires you to pay out-of-pocket before the insurance begins to cover your medical costs. Deductible amounts vary from plan to plan.
If I don't have insurance, can I still be seen?
Yes. However, if you do not have insurance you will be required to pay in full at the time of service. For patients without insurance,
we offer a 20% discount.
Can I be billed for my copays?
We are not able to bill you for your copays. The contracts we sign with insurance companies require us to collect copays at the time of service.
Who should I call if I have questions about my bill?
Please contact Old Pueblo Practice Management at (520) 722-3777, and ask for Stefanie or Natalie.